Welcome to TruCash. We are a market leader in prepaid payment, incentives, gifting, and loyalty. We provide prepaid solutions for gift cards, debit cards, payroll, incentives, and consumer loyalty. Our unique online platform offers flexible value-added, customer centric functionality with more security, accountability, and manageability features than any other loyalty program in the world.
Customer Service Hours : Mon – Fri : 9AM – 5PM (EST)
Canada / USA: 1-800-624-6171
Outside Canada / USA: 1-905-212-9100
Email: service@trucash.com
Address: 2680 Skymark Avenue, Suite 700, Mississauga, ON, L4W 5L6
Lost or stolen cards should be reported immediately by calling TruCash customer service 24 hours a day,
7 days a
week at 1-800-624-6171 (North America) or 1-905-212-9100 (International).
Did you know? Certain locations that include a tip may add a tolerance amount – of up to 20%.
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Call us toll free at 1-800-624-6171, Monday to Friday between 9am and 5pm (EST).
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Looking for more information about your card? Read our Frequently Asked Questions.
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